Technical support

We provide technical support on the basis of a signed technical support contract, which guarantees maintenance and system development during the operation of productive system.

The subject of technical support is:

• expert help in solving problems (by providing hot-line support),
• operational support with guaranteed response times,
• prophylactics of individual system modules,
• remote administration, monitoring and maintenance of the system.

System development

The subject of expansion/development of the implemented system is mainly:

• upgrading your system to the newest versions,
• providing information on how to use new system features,
• consultancy related to the system,
• customer consultation,
• customizing applications according to specific requirements,
• development of new applications.

Outsourcing

Outsourcing is realized based on a contract signed with the customer, by which we:

• take responsibility for the services provided and offer a professional guarantee of their quality,
• provide a high level of professionalism,
• adapt to changing circumstances in your company,
• reduce costs, in particular the development activities of IT workers.